Who we are
Our webstore address is: vultureaudiorecords.com
The company behind the webstore is Vulture Audio LTD
Located in United Kingdom
General conditions
Guest users who make a one-time purchase will receive their download link by email or via our website. In case you have any issues or questions on this, feel free to contact us via the contact form.
All material provided in the downloads is made and copyrighted by Vulture Audio.
All files from sample packs can be used in commercial music releases without any prior licensing needed and are royalty free.
When using direct online payment, you have instantly access to your purchased digital download.
Returns
1. Digital Products (Music & Downloads)
Due to the nature of digital products, all sales of downloadable music and other digital content are final. We do not offer refunds or exchanges on digital goods once they have been downloaded or accessed unless the product is defective or unavailable due to an error on our part.
If you experience any issues with your digital purchase, please contact us at vultureaudio.info@gmail.com within 14 days of purchase, and we will work to resolve the issue.
2. Physical Music Products + Clothing
To initiate a return, please email us at vultureaudio.info@gmail.com with your order number, proof of purchase, and a description of the issue. We may request photographic evidence of the defect or damage before approving your return.
Returns must be sent to our designated return address at your own cost unless the item is defective or incorrect.
3. Refunds & Processing Time
Approved refunds will be processed within 7 business days of receiving the returned item. Refunds will be issued to the original payment method. Please allow additional time for the refund to appear in your account, depending on your bank or payment provider.
Non-Returnable Items
Digital downloads (unless defective)
Gift cards
Sale or clearance items (unless faulty)
Items damaged due to misuse or normal wear and tear
What personal data we collect and why we collect it
We collect personal details you provide us with during your order purchase.
This information is stored only for administrative purposes and to enable access to your account and downloads.
In the future we might send you a marketing email informing you of new products. By purchasing a download product you agree to us sending you an update in the future.
Contact forms
In case you send us information through our contact form, we will only keep your information in our email inbox hosted on our own server. In case the contact information is no longer needed, the email conversation will be deleted.
Embedded content from other websites
We plan to embed YouTube videos to demonstrate our products. The video’s will be created and copyrighted by us. YouTube has been licensed to distribute the online media in order for you watch the video. We don’t track any personal data in this.